Introduction
This Privacy Policy describes how AERO DRYER (“we,” “our,” “us”) collects, uses, shares, protects, or otherwise processes your personal data through our website https://aerodryer.in (hereinafter referred to as “Platform”). You may browse certain sections of the Platform without registering with us. We do not offer any products/services outside India, and your personal data will primarily be stored and processed in India. By accessing this Platform, providing your information, or availing any product/service, you expressly agree to the terms of this Privacy Policy, the Terms of Use, and the applicable service/product terms. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or interact with us. This includes but is not limited to:
- Personal details: Name, date of birth, address, mobile number, email ID, proof of identity/address.
- Sensitive personal data (collected with your consent): Bank details, payment instrument information, biometric data.
- Behavioral data: Preferences, transaction history, and interactions on the Platform.
- Third-party data: Information collected via third-party partners is governed by their privacy policies.
- We do not request sensitive banking details like PINs or passwords. If you receive suspicious requests, report them immediately to law enforcement.
Usage of Information
We use your personal data to:
- Provide and enhance our services.
- Assist in order fulfillment and customer support.
- Inform you about offers, products, and updates.
- Prevent fraud and ensure security.
- Conduct research, analysis, and surveys.
- Enforce our Terms of Use and policies.
Sharing of Information
We may share your personal data with:
- Group entities and affiliates for service enhancement.
- Third-party service providers (e.g., logistics partners, payment processors).
- Law enforcement agencies, when legally required.
- Third parties in good faith to enforce our terms, protect rights, and prevent fraud.
Security Precautions
We employ reasonable security practices to protect your personal data from unauthorized access or misuse. However, internet-based data transmission is not completely secure, and users must ensure the security of their account credentials.
Data Retention & Deletion
- You may delete your account via the Platform settings or by contacting us.
- Pending grievances, claims, or services may delay deletion.
- Some data may be retained for legal, fraud prevention, or analytical purposes.
Your Rights
You may access, rectify, or update your personal data via the Platform.
Consent
By using the Platform, you consent to our data collection, usage, and sharing practices as per this Privacy Policy. You may withdraw consent by contacting us, but this may impact service accessibility.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Please review it regularly. Significant changes will be communicated as required by applicable laws.
Grievance Officer
Mukesh Mehta
Designation: Director, AERO DRYER
Email: mukeshmehta@divyanshmetal.com
Phone: 9422514489
Time: Monday – Friday (9:00 – 18:00)